Ease and accuracy in banking services start with a great user experience. SEB has updated the payment form for private customers to make domestic and international payments smoother than ever. The new solution helps save time, reduces the risk of errors, and supports a diverse and accessible digital journey. Updates were developed in collaboration with customers, based on your expectations and feedback.
Smarter design, smarter choices
The updated payment form automatically adapts to your payment type and needs. A compact layout, pre-filled fields, and context-based suggestions make initiating payments faster and more accurate.
What’s new in the payment form?
- A clear overview of your account balance, current limits, and all fees helps you see the maximum possible payment amount at a glance.
- Payment suggestions, searchable dropdown menus, and an intelligent form help you enter the required information quickly and correctly.
- Real-time validation provides immediate feedback on input errors, reducing the chance of mistakes.
- Each payment type includes an explanation of its processing speed and possible limitations.
A smooth payment journey from start to finish
In addition to updating the form, we've improved the entire payment journey to give you better visibility and confidence at every step. The whole experience has been designed with accessibility in mind – including keyboard navigation, screen reader support, theme options, and multilingual use.
How has the payment journey improved?
- The result page appears immediately after confirming a payment, allowing you to track the transaction’s progress. Instant payments display confirmation as soon as the money arrives.
- Saving receipts is easy – you can download both the PDF and digitally signed versions with a single click.
- Creating scheduled payments allows you to save recurring transactions, so your next payment will be even faster.
- The overview page displays recently initiated payments, including pending or declined transactions with explanations.
- Customer-centered development to support your everyday banking
The updated payment form is now available in SEB’s internet bank. Feel free to share your feedback – your experience helps us make the service even better!
