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Cookie policy

What are cookies?

Cookies are small text files that consist of letters and numbers, which are saved on your device by the website you visit.

Some cookies are called “session cookies” and expire after the user closes the web browser. Other cookies are called “persistent cookies” and are retained on your browser for a set period. Upon visiting a website repeatedly, your web browser reads any retained persistent cookies and supplies the information back to the website or element that installed the cookie.

We collect such types of cookies:

  • Essential cookies enable important features, such as accessibility. Without them, the SEB website and internet bank may not function properly. Since essential cookies are necessary to deliver our services safely, you may not decline them. However, if you do not wish us to set essential cookies, you may block or delete them by changing your web browser settings. Please note that by blocking essential cookies you will not be able to access the internet bank.
  • Statistical cookies collect aggregated information that helps us understand how the visitors navigate and use our websites. They help us improve our websites and enhance your browsing experience. Statistical cookies are not related to personalized marketing offers.
  • Functionality, or “Remember me” cookies allow you to enter your personal code only once when you log into the internet bank from a new device for the first time. These cookies do not store your personal code but allow us to remember that you have provided a valid code when you first logged in.
  • Marketing cookies are used to personalise the content and offers you see on the SEB website, in the SEB internet bank, and on other websites. This may include showing you SEB advertisements on social media platforms or other websites based on the services you have previously viewed or searched for.
    To enable this, information collected via marketing cookies may be shared with selected third-party advertising partners, such as Google Ads. These partners may use the information to display SEB advertisements on other platforms.
    Marketing cookies also help us measure the effectiveness of our advertising campaigns so we can provide more relevant content and offers.
    These cookies do not store directly identifiable personal information but may assign a unique identifier to your browser or device.

We use cookies and other technologies that work by assigning a unique ID to your browser.

When you accept a certain category of cookies, such as statistical, functionality or marketing, you consent to all cookies within that category. Over time, we may update and change the cookies we collect. Therefore, the list of cookies can be amended accordingly.

NameDescriptionExpiry period / validity
Essential cookies
responsiveUsed to adjust the website’s layout depending on browser display sizeSession
seblanguageUsed to remember the last language usedSession
SEBVBInitTimeSaves timestamp when arriving on Internet Bank log-in page, used for session expiration counterSession
SEBVBTimeLeftStarts the Internet Bank session countdown counter after Internet Bank username has been confirmedSession
seskySpecial cookie for checking authorizationSession
loginmethodPrevious authentication device used1 year
SEBTMSesskeyTimeout configuration popup cookieSession
test666Checks if cookies are enabled on user browser sideSession
SEBConsentsList of user accepted cookies1 year
latestLoginDeviceUsed to remember from which device client visited website previously1 year
testCookieUsed to check if mandatory cookies are enabled1 year
JSESSIONIDUsed to keep unique ID for the customer to hold the session active for the userSession
seb-langUsed for showing and hiding language bar on websiteSession
defaultMenuItemIdUsed for highlighting and remembering active menu trailSession
__Host-PeSesskeyUsed to determine user data of Internet Bank, its needed for eBroker serviceSession
fileDownloadTokenUsed at the moment when some file is downloaded for other systems to open created file (CSV, PDF etc)Session
chatKeyContains unique chat identificator for an active chat session5 hours
chatWindowDataCreated when using chat window. Needed for chat window core functionality. Enables chat window usage in multiple browser tabsSession
themeUsed to determine user's theme mode (light or dark)1 year
disableChatbotPopupThis cookie is created when the chat pop-up is closed by the user. The cookie is needed for chat window core functionality. It allows to disable chat pop-ups for a certain amount of time60 hours
XSRF-TOKENUsed as a security measure from Cross-site request forgery (XSRF) attacksSession
__company_fpcacheccUsed for device identification and fraud prevention1 year
__company_rlclUsed to ensure the internet bank session and transaction security, as well as prevent fraudSession
__company_rkybrdUsed to ensure the internet bank session and transaction security, as well as prevent fraudSession
__company_k0Used to ensure the internet bank session and transaction security, as well as prevent fraudSession
__company_k1Used to ensure the internet bank session and transaction security, as well as prevent fraudSession
laasCsrfTokenUsed as a security measure from Cross-site request forgery attackSession
laasRedirectUriUsed to redirect user to correct page after loginSession
auth_error_codeUsed to show user correct error message when login unsuccessfulSession
SMEOnboardingUsed to direct user SME onboarding login pageSession
id_psd2_redirectUsed for ID-card login for PSD2 serviceSession
languageUsed to remember the last language used in internet bank1 year
__cf_bmUsed to distinguish between humans and bots and to protect the website from malicious traffic and DDoS attacks30 minutes
_cfuvidUsed to identify visitors for security and rate limiting purposes to ensure reliable service and prevent abuseSession
cf.turnstile.uUsed to verify that user interactions are performed by a human and to prevent automated abuse1 year
Functionality cookies
usersettingsUser specific settings for particular device2 months
laasSimpleAuthenticationUser specific settings for particular device2 months
LOCAL_STORAGE_ID_PICOX_IDUsed to identify the session, device and video player settings to ensure proper video playback1 year
orionV3#identityUsed for internal session and identity management within the video player to ensure consistent behaviour1 year
Statistical cookies
_gaThe _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors2 years
_ga*Google Analytics sets this cookie to store and count page views2 years
_gidStores a unique, randomly generated ID used to identify individual users and distinguish between visitors24 hours
_gatCollects information about site usage for reporting and improvement purposes1 minute
FPIDCookie for cross-domain tracking2 years
FPLCCookie for cross-domain tracking20 hours
picox#eventsUsed to collect information about video playback and user interactions to improve performance and user experience1 year
Marketing cookies
_evga_*Salesforce cookie that is used to identify users1 year
_sfid_*Salesforce cookie storing any consent or its status1 year
AWSALBTGAn Amazon Web Services cookie that identifies and stores specific user information. This is used in context with load balancing to optimize user experience7 days
AWSALBTGCORSAn Amazon Web Services cookie that identifies and stores specific user information. Additionally it includes SameSite attribute. Cookie is used in context with load balancing to optimize user experience7 days
_gcl_auCookie set by Google Ads. Its purpose is to track and measure the performance of advertising campaigns90 days
_gcl_awProvides ad delivery or retargeting90 days
_gcl_gsStores ad click information for conversion tracking90 days
_gcl_gbStores ad click information for conversion tracking90 days
_gcl_agStores ad click information for conversion tracking90 days
_gcl_dcUsed to track ad conversions90 days
_gac_gb*Campaign measurement cookie set by Google Analytics90 days
IDEAn advertising cookie set by Google's DoubleClick service. It is used to track user browsing habits across non-Google websites24 months
NIDProvides ad delivery or retargeting, stores user preferences6 months
1P_JARProvides ad delivery or retargeting30 days
GCL_AW_PProvides ad delivery or retargeting. Tracks conversion rates and campaign performance90 days
GCL_DC_PMeasures advertising efficiency90 days

How to enable cookies in your browser?

You can enable cookies in your browser in a few simple steps. However, the process is slightly different for each browser. Please select the name of your browser to view a detailed guide.

Open cookie settings (Settings – Privacy and security – Cookies and other site data) or copy this URL in the Google Chrome address field: chrome://settings/cookies

Check the "Allow all cookies" option to enable cookies.

Chrome screenshot

 

Open cookie settings (Settings – Cookies and site permissions – Manage and delete cookies and site data) or copy this URL in the Microsoft Edge address field: edge://settings/content/cookies

Check the “Allow site to save and read cookie date (recommended)” option to enable cookies.

Edge screenshot

Open cookie settings (Preferences – Privacy) and disable the option “Block all cookies” to enable cookies.

Safari desktop screenshot

Open cookie settings (Settings – Safari – PRIVACY & SECURITY) and disable the option “Block all cookies” to enable cookies.

Safari screenshot

Tap the Menu icon (three dots on the upper-right side), them follow Settings – Site settings – Cookies. Select "Allow cookies".

Android screenshot

How to change cookie preferences?

If you wish to change cookie preferences you can do so via the cookie settings available in our cookie banner.

Deleting cookies

If you want to delete cookies, you’ll need to do it through your browser settings. Typically, this involves opening your browser’s privacy or security settings, locating the section for cookies or site data, and choosing the option to clear or delete them. The exact steps may vary depending on the browser you’re using.

Links to external websites

Our website contains links to websites of other companies or organizations. Please note that SEB is not responsible for the content of such websites and does not control cookies collected by them. Please refer to their respective privacy notices.

Changes to this policy

This policy may be changed without notice as we comply with the laws governing the use of cookies and follow good practice related to the use of cookies.

If you have any questions related to the processing of your personal data, please contact SEB Data protection officer at dpo@seb.ee