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Security

Do not disclose your bankcard PIN-codes, Internet Bank password and Mobile Bank security code to anyone.

  • The bank’s employees do not need the PIN-code of your bankcard, your Internet Bank password or Mobile Bank security code to carry out a transaction or assist you.
  • When logging into Internet Bank with a PIN-calculator, the bank never asks for more than one password at a time. If you enter an incorrect password or code, the bank will ask to re-enter the same code.
  • The bank never asks changing the Internet Bank password via e-mail.

Use secure means of authentication – the Smart-ID, ID-card, Mobile-ID or PIN-calculator

Protect your computer against intruders.
To increase the safety of Windows, download the recent security patches from the Microsoft webpage at windowsupdate.microsoft.com. Switch on automatic updating of security patches.

You may read more about the AntiVirus programs and firewalls on the following websites:
www.arvutikaitse.ee
www.f-prot.com
www.mcafee.com
www.symantec.com
www.trenet.eu/tasuta-viirusetorje
www.avg.com/eu-en/homepage

Choose a good password. Choose a password, which can not be figured out. The length of Internet Bank password may be 9-20 characters. The password needs to be changed after every 30 log-ins. This is necessary, since when constantly using the same password, there is an increased risk of someone learning about it and trying to enter your Internet Bank. Do not disclose your password to anyone! If there is a problem with your user account, the bank employees do not need your password for solving it.

When leaving your computer, always log out the Internet Bank.
Always log out the Internet Bank by using the link “Exit” and close the web browser. Do it even if you leave the computer for just a moment. Do not open a new Internet Bank session, if you have already logged into Internet Bank. When re-entering the Internet Bank, your previous session will expire automatically.

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