In case of insured event

1. Answer a few questions about what happened

Don't have access to the SEB internet bank or submitting a claim on behalf of someone else?

Submit claim as a guest

2. Add documents

We will contact you with information about the required documents and how to submit them.

Death

Claim application
Death certificate
Document confirming the cause of death

Critical illness

Medical reports related to the claim event

Accidental daily allowance

Medical reports related to the claim event
Sick leave

Accidental permanent disability

Medical reports related to the claim event
Document confirming permanent functional impairment

Light trauma

Medical reports related to the claim event

Permanent trauma

Medical reports related to the claim event
Document confirming permanent functional impairment

Total and permanent disability

Medical reports related to the claim event
Decision of missing working ability determined by Estonian Unemployment Insurance Fund

LPI temporary disability

Medical reports related to the claim event
Sick leave

LPI severe health impairment

Medical reports related to the claim event

3. Receive an insurance benefit

After we receive your documents, we will get to work on your claim application as soon as we can. On average, it takes us 3-5 working days to make a decision. In more complex cases, it may take longer.

We are here to help you

If you have questions about the claims process, call us at +372 665 8020 during business days from 9 to 17 or send an email to kindlustusleping@seb.ee.

If you are unable to submit a claim online and need to do it in person, you can submit a claim at any SEB branch office.