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Our role in society


Our vision is to deliver world-class service to our customers. Our corporate sustainability strategy has been developed to support our mission and vision.

Banks have a fundamental role in intermediating flows from savers to borrowers in ways that enhance economic growth, for instance through supporting the development of enterprises. A bank is the conscience and bloodstream of economy. We help to create employment opportunities, buy goods and services from a range of strategic business partners and suppliers. Through dividends, tax payments and targeted community investment projects we bring tangible economic benefits to our stakeholders and the societies in which we operate.

As a bank and investor, we also recognise our important role to encourage sustainable investments and finance the changes needed. Our direct impact is primarily related to the ecological footprint we make as a services organisation, how we act in relation to our employees and to the standards we set for our business conduct. In our role as a provider of financing and as an investment manager, we have significant indirect impact.



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