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Telephone Bank

Telephone Bank

You can use the bank services also by phone

  • Dial 665 5100
  • The bank is at your disposal 24 hours a day
  • Fast, simple and safe

Over the phone you can make payments, ask for account balance, obtain information about services and request help in case of problems.

With the assistance of the Telephone Bank operator, you may carry out all major bank transactions:

  • Ask information about your account, the related contracts and account balance
  • Make payments
  • Order a bankcard, account statement or copy of a payment document
  • Change debit card limits and rights
  • Add, change and delete predefined payments
  • Reserve cash

With the help of the operator, you will get answers also to questions concerning the bank's services.

If you are not able to access Internet or visit a bank office, you can carry out more important bank transactions over the phone. Save the Telephone Bank number 665 5100, definitely in your mobile phone contacts, since in case of unexpectedness you will always get help from the Mobile Bank.

To assign a daily and monthly limit, exceeding EUR 200, you must have a PIN-calculator to use the Telephone Bank.


  • The prices of Telephone Bank are the same with a bank office. See the Price list
  • When calling the Telephone Bank short number 1221 a special tariff per minute, depending on the operator, is applied. You may get information about the tariff from your phone operator.
  • There is no special tariff when calling the ordinary Telephone Bank number 665 5888 The price depends on the selected calling package.
1. SEB Internet Bank  
sign-up free of charge
2. SEB Internet Bank for Business  
sign-up free of charge
monthly fee free of charge
automatic inquiry from commercial register EUR 2.24
monthly fee (for non-resident legal entities registered outside European Economic Area) EUR 9.59
3. SEB mobile app  
   sign-up free of charge
   payment commission fee of the respective payment in an electronic channel
4. Other mobile services  
mobile payment  
   mobile payment to private individual EUR 0.06
   mobile payment to merchant free of charge
   advance payments to service provider (Telia, Tele2, Elisa) EUR 0.19
information inquiries (as per operator’s price list)  
   Telia EUR 0.38
   Elisa EUR 0.26
   TELE2 EUR 0.26
5. Express notification  
agreement conclusion/amendment/termination free of charge
notification by SMS message EUR 0.19 per message
notification by e-mail free of charge
6. Standing payment order  
agreement conclusion/revision free of charge
agreement cancellation free of charge
payment commission fee of the respective payment in an electronic channel
7. Adding predefined payments free of charge
8. E-invoice with automated standing order  
agreement conclusion, amendment, termination free of charge
internal payment EUR 0.08
European ordinary payment (1) EUR 0.19
9. Forwarding of e-invoices (2)  
agreement conclusion EUR 60
agreement amendment EUR 20
agreement monthly maintenance fee EUR 7
monthly fee of the agreement, incl. the use of e-invoice forwarding programme EUR 12
fee for forwarding e-invoices (per every e-invoice sent) EUR 0.15
template designed at company's request –  implementation/ amendment EUR 200
10. Digital coin jar  
agreement conclusion free of charge
monthly maintenance fee free of charge
payment to savings deposit free of charge
11. Phone Banking Service  
sign-up free of charge
monthly fee  

   private individual

EUR 0.96

   legal entity

EUR 1.92
12. Bank link   
subscription min EUR 65
transaction fee 1% of transaction value, min EUR 0.13 per transaction
monthly maintenance fee as agreed with the bank, min EUR 15
amendment of agreement EUR 15
   subscription EUR 65
   amendment of agreement EUR 15
   monthly maintenance fee EUR 20 or as agreed with the client
13. Payment card servicing in a company  
subscription free of charge
transaction processing fee as per contract
preparation and installation of POS Terminal as agreed with the client free of charge
preparation and installation of the POS Terminal the latest by the next banking day EUR 75
monthly fee of Terminal as agreed with the bank
14. Host to host banking interface  

direct connection

   monthly fee min EUR 47.93
   sign-up fee EUR 63.91
15. Trading Station  
subscription free of charge
16. Additional services  
Issue of a security device  
   - PIN calculator EUR 15
   - ID card reader with keyboard EUR 17
Replacement of PIN calculator EUR 4

17. Management of foreign accounts via SEB Estonia’s Internet Bank for Business


Baltic Online (foreign accounts in SEB Baltic banks)


subscription to the service (3)

EUR 15

- only the SEB Latvia or SEB Lithuania account(s) have been included in the client´s Internet Bank

EUR 10 per month
     - both, the SEB Latvia and SEB Lithuania accounts have been included in the client´s Internet Bank EUR 15 per month

contract amendments

EUR 10

(1) E-invoices with automated standing order are effected only in euros.
(2) VAT of 20% shall be added to the price.
(3) Cost per one company and one state to be joined.

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