Assign daily and monthly usage limits to your card – transactions above those limits cannot be made. This way, criminals will not be able to obtain all the funds from your account if your card or its data is stolen.
If necessary, you can raise or lower the limits of the card in the Internet Bank. The change will enter into effect immediately and is free of charge.
You can choose the essential functions of the card:
You can view and change the current rights of your cards under the Internet Bank menu item 'Transactions' → 'Cards' and at a branch of the bank.
If you do not currently need to use your card for online purchases or abroad, you may disable this function. If the need arises, you can enable it. This process will only take a couple of minute, but you will be certain that no Internet purchases or card payments abroad can be made without your knowledge.
Restrictions that apply to cash withdrawals based on magnetic strips. For further information, please call our customer support at 665 5100 or visit a branch of the bank.
The webpage where you are entering your bankcard data must be secure. Please make sure you are visiting the authentic page, not its copy. To do so, please check the URL of the page. Please review the terms and conditions of purchases and returns. Read the instructions, agreements, terms and conditions, and everything that requires acceptance and confirmation by the cardholder. Please consider that a monthly fee may be applied to the purchase, which the merchant will later deduct from your card every month. Examples of this include service platforms that enable music streaming, mobile games, horoscopes, etc. The terms and conditions may note that the service is free for three months and paid starting from the fourth month, etc. Please turn to the merchant first to cancel follow-up transactions and terminate the service agreement.
We recommend using the Virtual Card (valid for a short time, i.e. up to 40 days, costs 2 euros to open, a limit of up to 3,500 euros can be set).
See a video about the Virtual Card
3D-Secure is a solution which will make Internet purchases safer thanks to the authentication of the cardholder. The holder of the card is identified through the Internet Bank for private individuals: they must log in with their Internet Bank username and authenticate themselves during the purchasing process.
You may receive an e-mail from your 'bank', who is apparently organising their database and asks you to enter your bankcard details. You may receive an e-mail from an 'international card organisation' asking you to enter your card data to check its security or participate in a lottery. These are obvious attempts to make you enter your bankcard data to later abuse them.
We recommend not opening letters from suspicious senders and definitely not downloading the attachments of such letters. Such letters often contain viruses, which gather information from the computer or make it unusable.
If your card is lost or stolen, please notify us immediately by calling +372 665 5100 (works 24 hours per day), visit a branch of the bank, or block the card in your Internet Bank.
If you discover false transactions, please block the card immediately and submit an application to dispute the card transaction. You can fill in this application in the Internet Bank; the reference is shown with each transaction. All false transactions must be disputed separately. Additional information about disputing card transactions is available at www.seb.ee/eng/card-transaction-dispute.
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