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Authorisation and cancellation of card payments

Authorisation of transactions

  • If the payment system is operational and the bank responds to the inquiries of the merchant, the transactions are authorised automatically. The payment system connects with the authorisation centre and prints out the transaction receipt.

Reversal of transactions

  • If the transaction has not yet been sent to the bank, i.e. the transaction was performed on the same day, press the cancellation button on the POS-terminal. You need the payment card for reversing and the receipt number of the original transaction. Upon reversing, the payment system will print a reverse receipt, to be signed by the client or confirmed with PIN-code.
  • If the transaction has been sent to the bank, write an application for reversing the transaction in a freely chosen format. Send the application from the Internet bank menu item “Contact” → “Write to the bank”.



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