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Küberturvalisus - 30.07.2020

Big e-shop discounts may be fraud

Big e-shop discounts may be fraud Photo: SEB

Cyber criminals create fake e-shops and attract buyers with prices that are significantly cheaper than the prices of other stores. But you should be careful, because if an offer seems too good to be true, it is probably a fraud.

How to protect yourself from e-shop fraud?

Choose retailers you are acquainted with. These may be retailers with physical stores or well-known e-shops that have operated for years. The more known an e-shop is, the less probable it is to encounter fraud.

Check the shop’s URL. Con artists may try to copy well known websites – it looks like you are shopping at an internationally known store, when in reality, you are transferring your money to cyber-fraudsters. Make sure that the website’s address does not include peculiar characters, additional words, or other mistakes.

Before purchasing an item, look for online reviews of the e-shop from other users. If there is no feedback from other users, it is probably a new or fake e-shop. In addition, try to find information on the return policy of the shop. Check the details and make sure what company you are transferring money to.

If you are ready to purchase an item, use a credit card – this way, you have the best chance of getting your money back if you are tricked. Be sure to pay attention to the methods for paying for the goods enabled by the seller. Should you be asked to transfer money directly to the seller’s account, you are probably dealing with a cyber-fraudster.

The way you reach the e-shop is also important. Clicking on pop-up windows online should be avoided. Often, pop-up windows that offer massive discounts and excellent goods direct you to malicious pages where you may be infected with a computer virus or malware.

In addition, do not click on links in e-mails if you do not trust the sender. Please note that e-shops can send you discount advertisement e-mails only if you have consented to it. So, when an e-shop you have never heard of has sent you an offer promising big discounts, it probably is cyber-fraud.

If you have not received the goods promised to you within the agreed period, contact the seller. If they do not answer the phone or do not explain why the package was delayed, contact bank and explain your situation. This way, you are more likely to get your money back.

Make payments only if you are connected to the Internet securely. Wi-Fi connections in public places are not a secure choice and hackers can use this to access your credit card or Internet Bank.

Do not forget to constantly refresh your devices (computers, tablets, and mobile phones): This way, they will have the newest software and it will be more difficult for cyber-fraudsters to hack and steal your payment data.

If you follow these rules, the e-store should be secure so that you can take care of your new things instead of losing money.



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