SEB: Businesses operating during the emergency situation are increasingly asking for mobile payment terminals from the bank

Several companies are reviewing their business activities to adapt to the emergency situation. Some companies that have so far engaged in wholesale, have now started selling directly to the end customer, offering takeaway or home delivery, and other companies have either moved their sales activities online, or are making preparations for this. In both cases, they ask the bank for payment solutions which will allow them to continue their business.

According to the Head of Retail Banking at SEB, Ainar Leppänen, the payment solution offered to the customer should support the nature of the specific business regardless of whether this is a temporary rearrangement or a permanent course of action. “Banks are able to offer a wide variety of payment terminals that are suitable for every need and service situation. The most flexible and affordable solution is probably a smart terminal that works through a smartphone application. This is intended primarily for merchants who do not have a large number of transactions and whose customers do not wait in a queue,” Leppänen explained.

Mobile payment terminals are suitable, for example, for couriers, mobile places of purchase, and are significantly more flexible compared to regular terminals. “In recent weeks, we have seen that many companies have exchanged their stationary terminal for a mobile one, to offer the opportunity to purchase outside the regular point of sale or store as well. This is clearly understandable, considering that people prefer to order goods to their home,” Leppänen added.

Additional info:

Evelin Allas
Communications Manager
Marketing and Communications Division
SEB Pank

Phone: +372 665 5649
Mobile: +371 511 1718
Address: Tornimäe 2, 15010 Tallinn
E-mail: evelin.allas@seb.ee