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Governance responsibility

Office work

We want to be a company that runs its business in an ethical and professional way. In order to run a sustainable business we must have clear distribution of responsibilities and risk management. The various sustainability risks in our customer dealings (credits, operational and reputation risks etc) are reviewed on an ongoing basis.

Our work is conducted within three business priorities: responsible selling and marketing, tackling financial crime and being a responsible owner.

To develop a Group-wide Ownership Policy in our asset management business and continue implementing the Principles of Responsible Investment.

  • SEB was rated the fifth with a score of 83.4% in the 2011 Corporate Sustainability Index.
  • SEB is an active member of the CS Forum think tank
  • Procedure for solving client complaints
  • Anti Money Laundering procedure
  • Modernisation of the principles of sound banking management at the Banking Association
  • SEB Plans
  • More than 90 private advisors advise our clients on daily basis
  • Client Executive Academy – to achieve high customer satisfaction
  • Idea Bank
  • Financial Planner
  • SEB Promise
  • Code of Business Ethics
  • All SEB ATMs have devices that protect from copying data, to prevent theft of bankcard data. We were awarded for it the annual prize of the Association of Security Companies.
  • Household economist, macroeconomic overviews

Contact

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